CoralPllay Privacy
Privacy Policy
This Privacy Policy explains how CoralPllay manages the collection, use, and protection of personal information for guests, customers, and visitors of our Australian coastal dining and offline poker card lounge venue.
Privacy Policy Overview
CoralPllay is an upscale Australian coastal restaurant and offline poker card lounge offering seafood dining, poker tables, Texas Hold'em tournaments, and social chip play. This Privacy Policy outlines how we manage the collection, use, and protection of personal information for guests, customers, and visitors engaging with our dining spaces, card room experiences, tournaments, chip buy-in events, and in-venue services.
Information Collection
We collect information directly from you when you choose to interact with CoralPllay, including when you make a reservation, request a VIP table booking, enquire about our restaurant menu or offline poker lounge, participate in Texas Hold'em tournaments or events, join chip buy-in experiences, or communicate with our team for support, feedback, or general enquiries.
Information may be collected through our booking and contact forms, over the phone, via email, during in-person visits to the venue, or when you participate in in-venue tournaments and card room activities.
Types of Information Collected
The personal information we collect will vary depending on your interaction with CoralPllay but may include:
- Name and contact details such as phone number and email address
- Booking details, including preferred dates, times, party size, and seating preferences for the restaurant or card room
- Preferences related to dining, card lounge participation, or tournament formats such as Texas Hold'em tournaments or social chip play
- Information you provide in feedback, enquiries, or when speaking with our staff for support
Use of Information
The information you provide is used strictly to support CoralPllay's hospitality and offline poker services. This includes:
- Facilitating and confirming restaurant reservations and VIP table bookings
- Managing entry and seating for in-venue poker tournaments, Texas Hold'em events, and chip buy-in experiences
- Coordinating card room schedules, table allocations, and high roller lounge experiences
- Responding to your questions, feedback, and service requests
- Improving our dining, card room, and tournament offerings, including enhancing guest flow, venue ambience, and overall offline poker experience
- Sending essential service communications related to your bookings, tournaments, or event participation
Data Security
We implement appropriate physical, electronic, and managerial procedures to safeguard your personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction. Access to personal information is limited to team members and trusted service providers who require it to perform venue operations such as reservations, offline poker tournament administration, chip buy-in coordination, or guest communications.
Information Sharing
We do not sell or rent your personal information. Personal data may be shared with carefully selected and trusted third-party service providers only where necessary to deliver:
- Table and venue booking services
- Offline poker tournament and chip buy-in event administration
- Communication services such as confirmation messages or operational updates
These providers are required to handle your information securely and only for the purposes of performing services on our behalf.
Access and Correction
You have the right to access the personal information we hold about you and to request corrections or updates where details are inaccurate or incomplete.
You can make an access or correction request by contacting us via our venue team or by using the contact form available on our Contact Us page. We may need to confirm your identity before processing your request to help protect your privacy and the integrity of our guest records.
Children's Privacy
CoralPllay does not knowingly collect personal information from individuals under the age of 18. Children may only enter card lounge or tournament areas in accordance with local venue policies and applicable regulations.
If you believe that a person under 18 has provided personal information to us in connection with our offline poker lounge, chip buy-in events, or Texas Hold'em tournaments, please contact our privacy officer so that we can review and, where appropriate, remove the information.
Third-Party Links
Our website may contain links to external sites, such as partner venues, hospitality providers, or event collaborators. These websites operate independently from CoralPllay.
We are not responsible for the privacy practices, security, or content of these other sites, and we encourage you to read their privacy policies separately before providing any personal information.
Updates to This Policy
CoralPllay may update this Privacy Policy from time to time to reflect changes in our venue operations, restaurant or offline poker services, tournament formats, or relevant legal requirements.
Any changes will be posted on this page with a revised effective date. Continued use of our services, including restaurant bookings, lounge visits, chip buy-in events, or Texas Hold'em tournament participation, after such changes are published constitutes acceptance of the revised policy.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the way CoralPllay manages your personal information, please contact our venue's privacy officer.
Details on how to reach us, including our contact form and venue contact information, can be found on our Contact Us page.