💬 Contact Us
Questions, feedback, or need help? We're here for you.
Send Us a Message
Fill in the form below and our support team will get back to you within 1–2 business days.
Frequently Asked Questions
Is CoralPlay really free to use?
Yes — completely. CoralPlay is a free social entertainment platform. There are no subscription fees, no in-app purchases, and no real-money transactions of any kind. All activities use virtual coins that have no monetary value.
Can I win real money on CoralPlay?
No. CoralPlay does not involve real money at any point. Virtual coins earned through activities cannot be withdrawn, exchanged, or redeemed for any real-world reward or prize. This is strictly an entertainment platform.
Why do I need to verify my age?
CoralPlay is designed exclusively for adults aged 18 and over. Our age verification popup ensures minors cannot access the platform. By confirming you are 18+, you accept responsibility for the accuracy of your declaration.
How does Memory Match scoring work?
Memory Match awards a multiplier based on how efficiently you clear the board. Completing the round in 8–12 moves earns a ×4 bonus, 13–16 moves earns ×3, 17–22 moves earns ×2, and 23+ moves earns ×1. See the full Memory Match rules for details.
Can I stop mid-way through a Treasure Path run?
Absolutely. The "Collect & Stop" button is available at any step after Step 1. Clicking it banks all coins accumulated in that run and ends the round safely. You're never forced to continue further than you're comfortable with.
How do I request deletion of my data?
CoralPlay stores minimal personal data (only what you submit via the contact form). To request deletion, email us at [email protected] with the subject line "Data Deletion Request". We'll process your request within 30 days in accordance with the Privacy Act 1988 (Cth).
What browser is best for CoralPlay?
CoralPlay works on all modern browsers — Chrome, Firefox, Safari, Edge — on both desktop and mobile. We recommend keeping your browser updated to the latest version for the best experience. No plugins or downloads are required.
I found a bug. How do I report it?
We love hearing about technical issues! Use the contact form above, select "Technical Issue" as your subject, and describe the problem in as much detail as possible (browser, device, what you were doing when it occurred). We investigate all reports promptly.